This Privacy and Personal Data Protection Policy issued to all our purchasers/customers/clients is pursuant to the Personal Data Protection Act 2010 ("the Act") which came into effect on 15th November 2013.
During the course of your transaction and dealings with Granstep Development Sdn Bhd, your personal data obtained from the registration form, sales form, survey form, sub-sale form, promotional form, advertising form or our contest form that you have provided or will provide to us and our group of associate companies will be collected, stored, used and processed from time to time necessary for us to start a transaction with you or to deliver services to you in connection with that transaction.
1. Personal Information and Collection of Data
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The Personal Data may include information concerning name as per the Identity Card, identity card number, age, contact details include office number, house number, mobile number, facsimile number, residential address, business address, e-mail address, birth date, gender, race, nationality, religion, marital status, occupation, designation, income range, bank account details, income tax details, your spouse details and children details such as name and birth date, religious beliefs or other beliefs of a similar in nature or any other data which is necessary for the performance of our services to you ("Personal Data").
In addition to the Personal Data you provide to us directly and voluntarily by engaging our services, we may have also collected your Personal Data from events and talks organised by us, seminars, conferences, events and talks organised by a third party and through introduction from a third party, name cards or any identity materials that you have distributed voluntarily.
2. Why do we collect Personal Data
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We collect, use, process your Personal Data for purposes relating to your engagement of our services and for other purposes which includes the following:
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To communicate with you;
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Inviting you for an event and sharing sessions involving latest news on property market, recent updates on property law either organised by us or by a third party;
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Enable us to send you information by email, telecommunication means (telephone calls or text messages) or social media about our products and services offered by us or third parties that we think may interest you;
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Meeting any legal or regulatory requirements relating to our provision of services and deliverables and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular;
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Collection of outstanding payments from you for services rendered; and
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Our internal record keeping.
3. Your failure to provide Personal Data
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Your failure to supply such Personal Data will / may:
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result in us being unable to provide clients with the services and/or deliverables requested
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result in us being unable to update you on legal developments, our services, deliverables and/or launches; and
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result in your ability to receive invitations from us or third party business activities
4. Disclosure of Personal Data
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Personal Data provided to us will be kept confidential but you hereby consent and authorise us to provide or disclose personal data to the following parties: -
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Any person to whom we are compelled or required to do so under law or in response to a competent regulatory or government agency
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Government agencies, statutory authorities and industry regulators
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Our auditors, consultants, accountants, insurers, lawyers, financial institution or other financial or professional advisers and the Bar Council; and
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Third party service or product providers as may determine to be necessary or appropriate.
5. Your Rights of Access and Correction of Personal Data
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You have the right to request access to and correction of Personal Data held by us and in this respect you may write to us on the following: -
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Check whether we hold or use such Personal Data and request access to such data
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Request that we correct any Personal Data that is inaccurate, incomplete or out of date
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Request that we specify or explain its policies and procedures in relation to data and types of Personal Data handled by us
Upon receipt of your written request to us, we may accept or refuse your request to access or rectify your personal information. If we refuse we shall provide reasons for our refusal.
6. Protection of Personal Data
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Your Personal Data will be kept and processed in a secured manner. We shall ensure that security safeguards, policies and procedures will be implemented in accordance to the applicable laws and regulations.
We will as far as practicable aim to prevent any unauthorised and/or unlawful processing of the accidental loss, destruction or damage to your Personal Data.
7. Data Transfer and Sharing
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Where we consider it is necessary or appropriate for the purposes of data storage or processing or providing any service or deliverable on our behalf to you, we may transfer Personal Data to a third party service providers under conditions of confidentiality and similar levels of security safeguards.
8. Personal Data Retention
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We shall retain your Personal Data for as long as it is necessary to meet the purpose spelled out in Section 2 above.
